Maturity Category: Alignment with Business Strategy

Is your automation strategy and program aligned with business goals and strategy?

Automation is leveraged to differentiate offerings and create new business opportunities

  1. Automation strategy is aligned with functional objectives and is positively impacting business KPIs
  2. Automation success criteria are periodically tracked and reviewed with leadership
  3. Automated processes are delivering significant business value, including the identification of new revenue streams, improved process efficiency, reduced operational costs and increased business capacity

Automation is leveraged to realize business objectives across the organization

  1. Automation is widely and consistently leveraged across the organization to meet the objectives of various business functions
  2. Automation success criteria are defined and agreed upon by corporate and functional stakeholders to measure the effectiveness of the automation program and its impact on overall business performance

Automation is regarded by business functions as essential to realizing their objectives

  1. Automation strategy is aligned with corporate strategy and business function strategy
  2. Functional leaders and key stakeholders understand and endorse the automation strategy

Automation strategy is not aligned with business strategy

  1. Automation strategy is not aligned with business strategy
  2. Automation strategy is siloed across business functions