Automation is viewed as a key business enabler and is deployed as an organization-wide platform

  1. Automation is leveraged across multiple parts of the business, and value is realized from varied capabilities such as RPA, cognitive, analytics etc. and are integrated across other critical technologies
  2. Automation workstreams are executed to achieve corporate objectives, and are also aligned to digital transformation
  3. A private repository of automation for reuse across for the organization is maintained in-house
  4. Automation opportunity identification is itself automated and leveraged by users throughout the organization
  5. Automation technology is viewed as an asset to drive revenue and is leveraged to improve business objectives
  6. Automation technology / platform has been deployed to automate long-running processes across front and back offices